Shipping policy
Last updated: September 17, 2026
Where orders ship from
All orders ship directly from our supplier in China. Please allow for international delivery times, shown below, before ordering.
Where we ship
United States, Canada, United Kingdom, Austria, Belgium, Germany, Denmark, Finland, France, Netherlands, Sweden, Luxembourg, Australia, New Zealand and United Arab Emirates. Freight items cannot ship to P.O. boxes or APO/FPO addresses.
Processing time
Orders are dispatched within 7–15 business days (Mon–Fri, excluding public holidays) while your item is prepared, packed and handed to the carrier.
Delivery times (after dispatch)
| Destination | Small parcels (up to 15 kg) | Large equipment by freight |
|---|---|---|
| United States | 7–15 business days | 15–25 business days |
| Canada | 10–20 business days | 20–30 business days |
| United Kingdom & EU (AT, BE, DE, DK, FI, FR, NL, SE, LU) | 10–20 business days | 20–30 business days |
| Australia & New Zealand | 10–20 business days | 20–30 business days |
| United Arab Emirates | 10–20 business days | 20–30 business days |
Total time from order to delivery (processing plus transit) is about 14–30 business days for small parcels and 22–40 business days for large equipment to the US, and about 17–35 and 27–45 business days respectively for other destinations. These are estimates; customs clearance, carrier delays and weather can add time. The estimate for your order is shown at checkout.
Shipping rates
Rates are based on the destination and the total weight of your order, and are always shown at checkout before you pay.
| Zone | Up to 15 kg | 15–70 kg | Over 70 kg (freight) |
|---|---|---|---|
| United States | $19 | $79 | $249 |
| Canada | $29 | $149 | $389 |
| United Kingdom & EU | $39 | $199 | $549 |
| Australia & New Zealand | $49 | $249 | $649 |
| United Arab Emirates | $49 | $229 | $599 |
Duties & taxes
- United States: sales tax is added at checkout where required.
- All other destinations: import duties and VAT/GST are calculated and paid at checkout. Nothing further is due when your order is delivered.
Freight delivery
Large equipment ships by freight with curbside or ground-floor delivery. The carrier contacts you to schedule a delivery window. Please inspect the packaging and note any visible damage on the delivery receipt.
Tracking
A tracking number is emailed when your order is dispatched. Tracking may take a few days to show movement while the shipment leaves China.
Lost or damaged shipments
If tracking hasn't updated for 15 business days, or your order arrives damaged, email support@corereforme.store. We will open a carrier claim and send a replacement or refund.
Address changes
Contact us before your order is dispatched. We cannot redirect shipments already in transit.
Rosebak Peregrine, LLC (trading as CoreReforme), 100 Valencia Loop, Altamonte Springs, FL 32714, United States · support@corereforme.store